Welcome to Loom Indica
These Terms and Conditions govern your use of www.loomindica.com and all services, products, and transactions facilitated through it. Loom Indica is registered under the laws of India. By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these terms.
The domain name and website www.loomindica.com is registered in the name of LOOM INDICA, which is incorporated and registered under the laws of India.
Your use of any service on this website constitutes your acceptance and compliance with all terms, conditions, and policies described herein. The word "We / Us / Our" refers to Loom Indica, and "You / Your" refers to the customer.
We reserve the right to refuse service to anyone, for any reason, at any time. You agree that you will not resell, reproduce, or copy any product or service showcased for sale on this website without our express written consent.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree not to share these with any third party.
You shall not transmit any bugs, viruses, or any code of a destructive nature through our website. If we have reason to believe there is a breach of security or misuse of the website, we may require you to change your password, suspend your account, or take appropriate legal action.
If you believe your account has been compromised or there has been unauthorised access, please contact us immediately at support@loomindica.com.
All products, designs, images, descriptions, and content featured on Loom Indica are the intellectual property of Loom Indica or our artisan partners. You agree not to:
- 1Resell, reproduce, or commercially exploit any product or service listed on this website without prior written authorisation.
- 2Copy, download, or redistribute any design, image, or copyrighted material from our website.
- 3Use our brand name, logo, or any associated intellectual property for personal or commercial gain without explicit written consent.
We reserve the right to take legal action against any violation of these terms, including seeking injunctive relief and monetary damages.
Prices of products are subject to change at any time without prior notice. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
While we make every effort to keep pricing accurate, errors may occasionally occur. In such cases, Loom Indica reserves the right to cancel or refuse orders placed at an incorrect price, with full refund to the customer.
Promotional offers, discounts, and coupon codes are valid only for the duration specified and may be withdrawn at our discretion.
A customer may be considered fraudulent or causing loss to the business if any of the following apply:
- 1Uses an invalid phone number or email address when placing an order.
- 2Refuses to pay for a confirmed order without legitimate reason.
- 3Is involved in snatching, intercepting, or fraudulently claiming a delivery.
- 4Returns a product different from what was originally delivered (wrong product return).
- 5Uses another person's debit/credit card without their knowledge or consent.
- 6Demonstrates a consistently high return or refund rate suggesting misuse.
- 7Repeatedly demands monetary compensation when Loom Indica is not responsible for circumstances beyond our reasonable control, or when the issue is trivial or self-created.
- 8Returns a product after deliberate damage or after removing original tags and packaging.
Accounts identified as fraudulent may be permanently suspended, and Loom Indica reserves the right to pursue legal remedies against such customers, including but not limited to reporting to law enforcement agencies.
Information regarding materials, fabrics, measurements, colours, and product details provided on our website may not always be complete or fully updated. Since our products are handmade by artisans, slight variations in colour, texture, or dimensions are inherent to the craft and should not be considered defects.
Product images are as accurate as possible, but actual colours may vary slightly due to screen calibration, lighting conditions during photography, and the natural dyeing processes used in handblock and handloom fabrics. Such variations are a hallmark of authentic handcrafted products.
Website information should not be used as the sole basis for making important decisions. We recommend consulting multiple sources or contacting our customer support for specific queries.
Loom Indica solely reserves the right to modify, amend, or replace any part of these Terms and Conditions at any time without prior notice. Such changes take effect immediately upon being posted on the website.
We strongly recommend that you regularly review these Terms and Conditions. Your continued use of our website following any changes constitutes your acceptance of the revised terms.
By visiting our website and / or using any of our services, you are bound to all the Terms and Conditions outlined in this document.
Your use of any service of the website www.loomindica.com is subject to your full acceptance and compliance with all terms, conditions, and policies herein. If you do not agree to these terms, please discontinue use of the website immediately.
Glossary: The words "We / Us / Our" are used in reference to Loom Indica. The words "You / Your" are used in reference to the customer or website visitor.
Have Questions About Our Terms?
Our support team is here to help you understand our policies and address any concerns you may have about your order or account.
Contact Support