Get 15% OFF on your First Order. Shop Now!
Get 15% OFF on your First Order. Shop Now!
Welcome to Loom Indica! These terms and conditions outline the rules and regulations for the use of our website.
Our program allows for easy returns only for products not as per description/photo on the website and products received in damaged/defective/broken condition.
All products must be returned in their original condition along with the bills and labels. Ensure the item is unused and preserving its original packaging.
Product return requests after 7 days of delivery cannot be accepted. Please inspect your order upon arrival to ensure satisfaction.
You can raise a dispute within 7 days of delivery. We are here to help resolve any issues quickly and fairly through our dedicated support channels.
Send an email to support@demo.com with images of broken/defective/damaged products within 7 days. Please mention your order number.
Sign into your account if you are a registered customer. This is the easiest method to track orders, manage returns, and contact support.
Reverse pickup orders will initiate a refund once the item is picked up by our courier partner. We strive to make the process hassle-free.
We will refund when your item is back from the warehouse. The refund amount will be credited within 3 to 5 working days in your account.
Customs duty & other international taxes, if applicable, will have to be borne by the customer according to the laws of the land.
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